Privacy Policy

Published: 14.2.2026.

Okvir.io is committed to protecting the privacy and security of all its users. This Privacy Policy explains how we collect, store, and use personal and business data, as well as the measures we take to ensure that such data is protected at all times. Our goal is to provide transparency, control, and trust in the way data is processed within the system.

1. Introduction

This Privacy Policy applies to the use of the Okvir.io software platform operated by Intranea rešenja d.o.o. a limited liability company incorporated in Kragujevac, Serbia (hereinafter: the “Platform”) and aims to provide users (hereinafter: “User”, “You”) with clear information regarding the collection, processing, use, and protection of data. Data processing is carried out in accordance with applicable regulations, including GDPR and relevant laws of the Republic of Serbia, with full respect for user privacy and data security.

2. Data Collection

The Platform collects data necessary for the operation of the system and business collaboration, including company data, contact persons, and user accounts, as well as all data entered by the User during the use of the service, such as catalogs, prices, quotations, and other business data. In addition, the Platform automatically collects technical data generated during usage, including IP address, device and browser type, system activity data, and data related to cookies and similar technologies.

3. Purpose of Data Processing

We process data solely for the purpose of enabling the operation of the Platform, creating and managing quotations, maintaining user accounts, providing technical support, improving functionality, and ensuring system security. Okvir.io does not sell or share data with third parties for commercial purposes.

4. Legal Basis for Processing

Data processing is based on the performance of a contract between the Platform and the User, compliance with legal obligations, and the legitimate interest of the Operator in maintaining a stable, secure, and functional system. Where required, processing may also be based on the User’s consent, for example in the case of marketing communications.

5. Data Sharing

Data may be shared only with trusted technical partners involved in providing the service, such as hosting and infrastructure providers, and only to the extent necessary for system operation. All partners are obligated to protect data in accordance with applicable regulations. Data may also be disclosed to competent authorities where required by law.

6. Data Storage and Protection

We retain data for as long as necessary to provide the service and comply with legal obligations, after which it is deleted or anonymized. We implement appropriate technical and organizational security measures to prevent unauthorized access, data loss, or misuse, and access to data is restricted to authorized personnel only.

7. Cookies and Similar Technologies

The Platform uses cookies and similar technologies to ensure functionality, analyze usage, and improve user experience. Users may configure their browser settings to block cookies, noting that this may affect the functionality of the Platform.

8. User Rights

The User has the right to request access to their data, correction, deletion, restriction of processing, and data portability, in accordance with applicable regulations. The User also has the right to object to processing and to withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal. The User has the right to lodge a complaint with the competent authority if they believe their rights have been violated.

9. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time in accordance with changes in legislation or the development of the Platform. Any significant changes will be published on the website in a timely manner.

10. Contact Information

For any questions regarding data protection, you may contact us using the contact information provided on the website.